TL;DR
- Revolut experienced disruptions to card payments, transfers, and ATM withdrawals following a Google Cloud outage.
- The company assured customers that their money and data remain safe as its engineers work to restore services.
- The outage affected users in several countries, including the United Kingdom, France, Spain, Greece, and the United States.
Revolut assured customers that their money and data remain safe after a Google Cloud outage disrupted several of its banking services. Users reported problems making card payments, transferring funds, and withdrawing cash from ATMs.
The digital bank acknowledged the disruptions and confirmed that its engineers were working to resolve the issues. It did not disclose how many customers were affected or when services would be fully restored.
Revolut has more than 80 million personal customers and 800,000 business accounts, including approximately 13 million users in the United Kingdom.
We are currently experiencing a service disruption affecting multiple services. We can confirm that all our customers’ money and data are safe. We’ve been working to fix the issue since it was identified this morning and apologise to anyone affected and for any inconvenience…
— Revolut (@Revolut) October 20, 2026
Revolut Reports 28 Partially Unavailable Services
The company’s system status page listed 28 partially unavailable services, including card payments, account top-ups, bank transfers, ATM withdrawals, and access to the app.
Downdetector received more than 1,500 reports from users experiencing difficulties with Revolut. Reports of problems involving Lloyds Bank also increased.
The disruption originated within Google Cloud infrastructure. The technology company identified failures affecting several services in its European europe-west2 region, including BigQuery, App Engine, Cloud SQL, and Firestore.
According to Google Cloud’s official status dashboard, the incident began on October 19 at 11:08 p.m. Pacific Time.
Outage Coincides With Anniversary of Another Major Cloud Service Disruption
The incident occurred exactly one year after a major Amazon Web Services (AWS) outage on October 20, 2025.
That disruption affected platforms including Coinbase, Robinhood, Venmo, Canva, Zoom, and Lloyds Bank, as well as Amazon services such as Alexa and Ring.
Coinbase users experienced difficulties logging in, placing trades, and withdrawing funds through their mobile apps.
A month ago, Revolut disclosed a data breach linked to a cyberattack in which the attackers demanded a $3 million ransom.
