OpenAI confirmed a security incident affecting an external provider, but stated that its infrastructure, its models, and its sensitive data remain intact. The unauthorized access occurred within Mixpanelās systems and exposed basic profile information linked to the API portal.
The attacker obtained a dataset containing names, email addresses, approximate locations, browser metadata, and user and organization IDs. No passwords, API keys, chats, requests, payment data, or documents were exposed. OpenAI removed Mixpanel from production while analyzing the compromised dataset, notifying affected accounts directly, and maintaining continuous monitoring. The company is also reviewing its entire vendor chain to raise security requirements.
OpenAI advises users to stay alert to potential phishing attempts and verify the origin of any communication. The company maintains that the incident does not present an immediate risk but requires monitoring as the providerās analysis progresses.
Source: https://openai.com/index/mixpanel-incident/
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