Metamask Blocked Venezuelan Users Citing Legal Compliance Issues, Services now Resumed

Metamask was Blocking Venezuelan Users Citing Legal Compliance Issues, Services now Resume
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Popular crypto wallet Metamask was blocking Venezuelan users citing legal compliance issues. Some reports say that Iranian users are also not able to access the wallet services. According to latest updates from Infura, services to Venezuela have been restored.

The news about the issues began to crop up on social media on Wednesday, with numerous examples spreading as of late Thursday morning. Many users from Venezuela and Iran reported about the issue on Twitter. A user named EzioRed tweeted:

“Personally confirmed: Metamask has blocked operations in Ethereum to users in Venezuela.

When looking to enter the wallet on the Ethereum network, the wallet expresses that it “could not connect to the host of the blockchain”.”

Antonio Di Caprio, CEO of Alis NFT, also confirmed that Metamask was blocking Venezuelan users. He highlighted that it is working with VPN and this could be a temporary error.

Metamask Says It was Infura Misconfiguration


At first, Metamask confirmed on its help page that it was blocking access to “certain jurisdictions due to legal compliance.” The page notes that Metamask uses Infura, a blockchain node infrastructure network by ConsenSys, to access the host blockchain. The Infura API was blocked for some jurisdictions that also included Venezuela.

Metamask was under fire following the news of blockage spread like wildfire. Larry Cermark, VP of research at crypto-focused media platform The Block, said:

“If Metamask/Infura is open and willing to block countries like Venezuela by IP addresses, it’s only a matter of time until they are forced by regulators to censor individual people’s IP addresses. We need alternatives immediately, hoping that Alchemy and others don’t do this.”

Following the outcry from the crypto community, Infura responded by saying that the blockage of access to Venezuelan users was due to a misconfiguration as they were reconfiguring their systems to be compliant with the new sanctions directives from the United States and other jurisdictions.

The official Twitter account of Infura on Thursday, March 3rd, announced:

“In changing some configurations as a result of the new sanctions directives from the United States and other jurisdictions, we mistakenly configured the settings more broadly than they needed to be. This was our oversight, and we are grateful that it was pointed out to us. Once we determined what happened, we were able to fix the problem, and service has been restored.”

Reports are also piling up from artists in Iran that they have been blocked from the NFT marketplace OpenSea. A Twitter user Bornosor.eth reported that not only his OpeaSea trading account had been deactivated with any notice, but Metamask was also blocking access to his IP address.


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